This workshop is designed for SAFe Agile roles who want to strengthen their understanding of SAFe practices and apply them effectively using ServiceNow’s Enterprise Agile Planning (EAP) and Agile Development capabilities, part of the Strategic Portfolio Management Professional (SPM Pro) and ITSM Pro solutions. Participants will explore core SAFe and Agile concepts such as backlog refinement, prioritization, flow management, dependency tracking, PI Planning, and Lean Portfolio Management and immediately see how these translate into concrete actions within ServiceNow. The focus is on building both conceptual understanding and practical skills, so teams can bridge the gap between Agile principles, scaling with SAFe and tool-supported execution. Every module combines short theory blocks with real-life ServiceNow practice, ensuring that learners can confidently apply what they learn in practice. More information about the workshop: https://www.itce.com/courses-catalogue/plan-align-and-deliver-agile-practitioner-training/